What does delivery cost and how long does it take?
Free from ₹1,999; a flat ₹79 below that. We dispatch in 1-2 business days and the courier takes 3-6 business days to metro addresses, 6-9 business days elsewhere in India.
How can I pay?
UPI or Cash on Delivery. We do not accept credit cards, debit cards, net banking or PayPal.
How long does it take to heat up?
Every listing prints the manufacturer’s heat-up time next to the wattage. As a rough guide a 1000-watt handheld reaches steam in about a minute and a 1500-watt unit rather faster; a bigger tank takes longer to heat but runs longer before a refill, which is the trade you are actually choosing between.
Can I take it abroad?
Only the models marked dual-voltage. Those are listed explicitly with their voltage range and plug type. A single-voltage 230V unit plugged into a 110V supply will underperform, and the reverse will destroy it — neither is a warranty matter.
Can I return something that did not suit me?
Within 7 days of delivery, yes — provided it is unused and in its original packaging with the invoice. A unit that has been filled with water or switched on counts as used.
Is there a warranty?
No. There is no six-month warranty and no manufacturer warranty offered through this shop, and we will not claim one. What is covered is an item that arrives damaged, dead on arrival, wrong or short of its listed contents: send the unboxing video within 48 hours and we replace or refund.
How do I track my order?
A tracking link goes out by email and SMS the moment the courier scans the parcel. If it stops moving for two working days, write to us and we will chase the hub.
Do you have a shop I can visit?
No. Mavora Parade is online-only; the address on our invoices is a registered office and packing room, not a counter, so there is nothing to visit or collect from.